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1. Research-Use Only Products

All products sold by OFF LABEL are intended strictly for laboratory, analytical, and research purposes only.

  • Products are not intended for human or veterinary use
  • Products are not intended to diagnose, treat, cure, or prevent any disease
  • Products are not dietary supplements, drugs, cosmetics, or food additives

By placing an order, you represent and warrant that you are purchasing our products solely for legitimate research purposes and will comply with all applicable laws and regulations.

2. Buyer Responsibility & Assumption of Risk

You acknowledge and agree that:

  • You are solely responsible for the handling, storage, use, and disposal of all products purchased
  • You possess the appropriate knowledge, experience, and facilities required for safe and lawful research use
  • OFF LABEL makes no representations or guarantees regarding suitability for any specific research application

All products are sold “as-is” and “as available,” without warranties of any kind, express or implied.

3. No Medical or Professional Advice

Content on this Site, including product descriptions, blog content, and communications, is provided for informational purposes only.

Nothing on this Site constitutes medical advice, clinical guidance, or professional recommendations. OFF LABEL does not provide medical, therapeutic, or diagnostic services.

4. Orders, Pricing & Availability

  • All prices are listed in U.S. dollars unless otherwise stated
  • Prices and availability are subject to change without notice
  • We reserve the right to refuse or cancel any order at our sole discretion, including for compliance or risk-management reasons

Order confirmation does not constitute acceptance of an order. Acceptance occurs when the order is processed and shipped.

5. Payment Terms (ACH & Electronic Payments)

By submitting payment information, you authorize OFF LABEL (or its third-party payment processors) to initiate electronic debit transactions from your designated bank account or approved payment method.

You acknowledge that:

  • ACH payments may take additional processing time
  • Failed, rejected, or reversed payments may result in order cancellation
  • You are responsible for ensuring sufficient funds and accurate payment details

OFF LABEL is not responsible for delays or errors caused by financial institutions or payment processors

6. Shipping & Delivery

Shipping timelines provided are estimates only and are not guaranteed.

OFF LABEL is not responsible for:

  • Carrier delays
  • Incorrect addresses provided by the customer
  • Packages marked as delivered by the carrier

Risk of loss transfers to the buyer upon shipment.

7. Returns, Refunds & Chargebacks

Due to the nature of research-use products, all sales are final unless otherwise stated.

Refunds or replacements, if offered, are issued at OFF LABEL’s sole discretion.

Unauthorized chargebacks, ACH reversals, or disputes may result in:

  • Order refusal
  • Account restriction
  • Permanent service denial

8. Compliance With Laws

You agree to comply with all applicable federal, state, and local laws, regulations, and guidelines related to the purchase, possession, and use of research compounds.

OFF LABEL does not condone or support unlawful use of its products.

    9. Limitation of Liability

    To the fullest extent permitted by law, OFF LABEL shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to the use, misuse, or inability to use our products or Site.

    In no event shall OFF LABEL’s total liability exceed the amount paid for the product giving rise to the claim.

      10. Indemnification

      You agree to indemnify, defend, and hold harmless OFF LABEL, its owners, affiliates, officers, and employees from any claims, liabilities, damages, or expenses arising from:

      • Your use of the Site or products
      • Violation of these Terms
      • Violation of applicable laws or regulations

        11. Intellectual Property

        All content on this Site, including text, images, logos, branding, and design elements, is the property of OFF LABEL and may not be copied, reproduced, or used without prior written consent.

            12. Account Termination

            We reserve the right to suspend or terminate access to the Site or refuse service at any time, without notice, for conduct that violates these Terms or presents compliance, legal, or reputational risk.

                13. Governing Law

                These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which OFF LABEL operates, without regard to conflict-of-law principles.

                    14. Changes to These Terms

                    OFF LABEL reserves the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

                        15. Contact Information

                        For questions regarding these Terms, please contact:

                        OFF LABEL Research

                        Email: info@offlabelresearch.com